Guest Information

Guest information at Penmenner House

We are non smoking in both house and grounds.

Deposits

Receipt of payment for first nights accommodation will secure your booking. If you cancel within seven days, unfortunately your deposit cannot be refunded, and cancellations before 7 days will incur a £20 admin fee.

Check in and Departure Times

Check in is usually between 4pm and 7pm. If you are going to be arriving after 7pm, please do let us know so that we can try to make sure someone is here to welcome you.

We ask that guests vacate their rooms by 10.30 on the day of departure.

Accessibility

The car park has a gravel surface.

There are 5 granite steps up to the front door with a handrail on both sides.

The guest areas of the house are on the ground floor and the first floor.

There is a flight of twelve steps up to a half landing and a further eight steps up to the first floor with a handrail on the left.

The showers in the ensuites all have slightly raised trays, with the shower in the Atlantic room being accessed by a small step.

Menus and guest information are available in large print on request.

Makaton sign language is understood and used.

Heating is by thermostatic controlled radiators.

Bedrooms are lockable and guests are provided with a room key and a front door key.

The best mobile phone signal is EE but other networks work in some parts of the house. The house phone can be made available on request.